Privacy Policy
Last updated: May 24th, 2025
Introduction
This Privacy Policy describes how Rogue Wave Hosting LLC DBA Scorched Host ("Scorched Host," "we," "us," or "our") collects, uses, and protects your personal data when you visit our website, use our services, or otherwise interact with us. This Privacy Policy is drafted in accordance with applicable United States privacy laws that govern the collection, use, and storage of personal data. If you have questions or concerns about this policy, please contact us at [email protected].
Interpretation and Definitions
Definitions
For the purposes of this Privacy Policy:
- Account: A unique account created for you to access our services or parts of our services.
- Company: Rogue Wave Hosting LLC, trading as Scorched Host. For the purposes of data protection, the Company is the Data Controller.
- Cookies: Small files placed on your device that store browsing data and preferences.
- Data Controller: The entity responsible for determining the purposes and means of personal data processing.
- Device: Any device used to access our services, such as computers, smartphones, or tablets.
- Personal Data: Any information relating to an identified or identifiable individual.
- Service: Refers to the website and related services provided by Scorched Host.
- Website: Includes all domains operated by Scorched Host:
- https://scorchedhost.com
- https://billing.scorchedhost.com
- https://panel.scorchedhost.com
- You: The individual using our services or the entity represented by such an individual.
Data Collection
Types of Data Collected
Personal Data
We may collect personally identifiable information, including but not limited to:
- Email address
- First and last name
- Address, city, state, ZIP code
- Usage data
Usage Data
Usage Data is collected automatically and may include IP address, browser type, operating system, pages visited, and time spent on the website.
Tracking Technologies
We use cookies solely to track affiliate referrals. These cookies help us attribute traffic and purchases to the correct affiliate partners. The information collected includes referral IDs and the pages visited. These cookies do not store personal data but allow us to recognize affiliate referrals for commission purposes.
As these cookies are essential for the functioning of our affiliate program, they cannot be disabled. By using our website, you consent to the use of these cookies for this purpose.
Google Analytics
We use Google Analytics to understand user behavior and improve our website. Google Analytics collects information such as IP address, browser type, and pages visited. Data collected by Google Analytics is anonymized and aggregated.
For more information, refer to Google's Privacy Policy at https://policies.google.com/privacy. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
Microsoft Clarity
We use Microsoft Clarity to analyse how users interact with our website. Microsoft Clarity collects usage data such as clicks, scrolls, and navigation patterns, which helps us improve user experience. All collected data is anonymised and aggregated, meaning we cannot personally identify individual users.
For more information, please review Microsoft's Privacy Policy at https://privacy.microsoft.com/en-us/privacystatement. If you wish to opt-out of Microsoft Clarity tracking, you can do so through our cookie consent banner.
Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw consent for data processing
- Object to data processing for direct marketing
- Request data portability
To exercise your rights, contact us at [email protected].
Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. There is no fixed cap on data retention; however, we ensure that data is securely stored and deleted when no longer needed.
Data Breach Notification
In the event of a data breach, we will notify affected users and relevant authorities within 72 hours, where legally required.
Children's Privacy
We do not knowingly collect personal data from children under the age of 13. For users under 13, consent must be provided by a parent or guardian. If we discover such data has been collected, we will delete it immediately.
California Consumer Privacy Act (CCPA)
Under the CCPA, California residents have the following rights:
- The right to know what personal data we collect and how it is used.
- The right to request access to the personal data we hold about you.
- The right to request deletion of your personal data.
- The right to opt out of the sale of your personal data (note: we do not sell personal data).
To exercise these rights, please contact us at [email protected].
EU General Data Protection Regulation (GDPR)
For customers located in the European Union (EU), we process your personal data in accordance with the EU GDPR. This includes providing you with the following rights:
- The right to access, update, or delete your personal data.
- The right to restrict or object to the processing of your personal data.
- The right to data portability, allowing you to obtain a copy of your personal data in a machine-readable format.
To exercise these rights, please contact us at [email protected].
Data Transfers
Your data may be transferred to servers located outside the US. We ensure such transfers comply with legal requirements.
For customers located in the EU or the UK, any transfer of personal data outside these regions is conducted using legally approved safeguards, such as adequacy decisions or Standard Contractual Clauses (SCCs). We ensure all third-party service providers adhere to the necessary data protection requirements.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: [email protected]